Receptionist

Milford Road, Crown Point, Trinidad and Tobago
20 days ago

Description

Key Responsibilities
  • Greet guests with warmth and professionalism, whether they’re locals or tourists
  • Manage incoming calls and direct inquiries.
  • Maintain a tidy, inviting front desk area that reflects the casino’s ambiance
  • Handle membership sign-ups.
  • Coordinate with security and floor staff to ensure smooth guest flow
  • Handle basic data entry.



Requirements


  • Basic Computer Literacy.
  • Customer Service Training – Prior experience in hospitality or front desk settings is a plus
  • A good command of the English Language (any other Language will be an asset)
  • Skills & Traits
    • Excellent Communication – Clear, friendly, and professional on the phone.
    • Multitasking Ability – Juggle calls, guests, and admin tasks with grace.
    • Attention to Detail – Accurate record-keeping and message handling.
    • Professional Appearance – You’re the first impression—make it count
    • Discretion & Confidentiality – Handle guest info with care and respect.
    • Flexibility – Willingness to work evenings, weekends, and holidays.

Bonuses

Daily Meal / meal allowance and other company perks.

Benefits


  • Cross-Training Opportunities – Learn skills in promotions, Players Club, or event coordination.
  • Promotion Pathways – Move up into roles like Events Coordinator or gain knowledge for highter positions.

Responsibilities


  • Monitor guest flow and ensure compliance with entry policies
  • Coordinate with security for ID checks or restricted access.
Atmosphere & Presentation
  • Keep the reception area tidy and inviting
  • Ensure signage and promotional displays are up-to-date
  • Be the “face” of Jade Monkey—friendly, courteous, and on point
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